RevitaPump Return & Exchange Policies
Returnable products may be returned up to 30 days after delivery. Product must be in new re-sellable condition, safety seals unopened. All parts and accessories must be included and in original packaging. Shipping Fees are non-refundable and return shipping is the responsibility of the customer. If your orders shipped for free and you are returning it we reserve the right to deduct the original outbound shipping costs from your refund which is approximately $15.00 for UPS Ground shipments in the continental USA.
If your return is the result of a defective product or shipping error, we will refund the entire purchase amount and return shipping costs.
If you need to track your order, you may request a tracking number. Tracking numbers are available about 1-3 days after you have placed your order. To get your tracking number send an email to firstname.lastname@example.org. Include your original order confirmation number. Orders are processed on business days only. It may take up to 24 hours for a reply to your email request.
We are working on automating our order tracking notification. We appreciate your patience as we personally respond to each customer.
All LX7 Systems include a Two Year Warranty covering the control unit pump and One Year on all other garments and system components from manufacturing defects under normal use.